In an effort to better serve residents and property managers of affordable housing rental developments, RIHousing has expanded its communications platform to provide easier access to resources that may be helpful in resolving tenant concerns. We now have a dedicated voice and email box being monitored by experienced RIHousing asset management staff well versed in multifamily rental housing programs. They can be reached at:
Phone (401) 433-1616
E-mail tenantconcerns@rihousing.com
Kindly post this notice in common areas of your developments to help us inform your residents of these new communication tools.
We have also rolled out a new chatbot on our contract administration webpage. This chatbot can answer the most common questions received by owners, managers, residents, and applicants. If it cannot provide a direct answer, it will redirect you to the staff person at RIHousing best able to assist with the issue.
